Privacy Policy

This website is operated by TO YOUR HOME LIMITED, a company registered in England and Wales under number 05512492, with its registered office at Century Works, Manchester Road, Millhouse Green, Sheffield, England, S36 9LQ. For any privacy question, contact us at support@toyourhome.shop. We are the data controller for personal data collected through toyourhome.shop.

We collect the information you give us when you contact us or place an order, such as your name, email address, phone number, delivery address and the contents of your message. We also collect basic technical data, such as your browser type and pages visited, to keep the site working.

We use your information to respond to enquiries, prepare quotes, process and deliver orders, handle returns and refunds, and keep records required for tax and accounting. We do not sell your personal data.

We process personal data to perform a contract with you, to comply with legal obligations, and for our legitimate interests in running and improving the shop. Where required, we rely on your consent, which you can withdraw at any time.

We share data only where needed to fulfil your order, for example with delivery carriers, and with service providers who help us run the site and our accounts. Once online payment is connected, payment processing will be handled by a regulated payment provider under its own terms.

We keep personal data only as long as needed for the purposes above and to meet legal and accounting requirements, after which it is deleted or anonymised.

Under UK GDPR you have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any right, email support@toyourhome.shop. You also have the right to complain to the Information Commissioner's Office (ICO).

We use only the cookies needed for the site to function. We do not use the site to build advertising profiles. If we add optional cookies in future, we will ask for your consent first.